Resolution Center

Our goal is to always give you the best service and experience when shopping at our store. We understand that things can happen and sometimes these problems can happen beyond our control. 
 
Our Resolution service is meant to help and investigate for both parties as fair as possible. To help with our investigation please upload pictures, a detailed statement, and anything else that could support your claim. 
 
When submitting your claim please allow 7-10 business days for our resolution team to come back with a solution. 
 
Please read over our NO REFUND and EXCHANGE policy. (Scroll to the bottom of the page to find our policy."
 

What is the Resolution Center?
The Resolution Center is to help investigate and solve:

  • Report a billing issue such as duplicate charges or a wrong amount charged.
  • Check the status of a claim or respond to us.
  • Shipping error or delay
  • Unsatisfied Service
  • Problems with Trainings or Payments
  • More